Privacy Policy

1. Introduction

TurnkeyERP ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information: When you fill out a contact form, request a proposal, or use our AI intake agent, we may collect your name, email address, phone number, company name, job title, and project details.

Usage Data: We automatically collect information about how you interact with our website, including IP address, browser type, pages visited, time spent, and referring URLs.

Cookies: We use cookies and similar tracking technologies. See our Cookie Policy for details.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide our services
• Generate scoped proposals and BRD documents
• Match your requirements with appropriate consultants
• Improve our website, services, and AI intake experience
• Send you relevant communications (with your consent)
• Comply with legal obligations

4. Data Sharing

We do not sell your personal data. We may share information with:

• Vetted consultants: only project-relevant details, after you approve a proposal
• Service providers: hosting, analytics, and email services that help us operate
• Legal requirements: when required by law or to protect our rights

5. Data Security

We implement industry-standard security measures including encryption at rest and in transit, access controls, and regular security reviews. AI intake data is processed in secure environments with audit trails.

6. Data Retention

We retain personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion at any time.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent

8. International Transfers

We operate globally with team members in the United States, Canada, and India. Your data may be transferred to and processed in these countries. We implement appropriate safeguards for international data transfers.

9. GDPR Compliance

For individuals in the European Economic Area, we process data under legitimate interest for business inquiries and explicit consent for marketing. You may exercise your GDPR rights by contacting us at privacy@turnkeyerp.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting a notice on our website.

11. Contact Us

For privacy-related inquiries, contact us at:

Email: privacy@turnkeyerp.com
Address: TurnkeyERP, Austin, TX, USA