Loading…
Loading…
Skills are reusable instructions and reference content authored by consultants. Account Managers attach skills to engagements; the AI Delivery Chain uses them to produce artifacts that match the consultant's playbook. Every skill is rated, used, and tier-ranked inside the platform.
What is a skill?
A skill is markdown — instructions, reference content, or both — that the AI Delivery Chain ingests at run time. Skills are authored once and reused across many engagements.
Steer how the AI generates: outline overrides, prescribed sections, mandatory inclusions, formatting rules. Bind generation to the consultant's playbook.
Curated background knowledge — best practices, prior decisions, vendor docs, gotchas. Compressed into context the AI uses across the chain run.
How skills steer the AI
A consultant's skill doesn't just nudge tone — it dictates outline, conjures deployment files, anchors the model to curated references, and binds generation to a known-good playbook.
An instruction skill can declare its own outline. The AI Delivery Chain emits exactly those sections instead of the default — useful for industry-specific BRDs or proposal structures with mandatory clauses.
A `manifest:scripts` directive prompts the AI to enumerate every deployment file the engagement needs. Each file becomes its own per-file generation iteration with its own deliverable row.
`file:<path>` and `script:<name>` directives produce separate `type='script'` deliverables — NetSuite SuiteScripts, configurations, integration templates — alongside the prose artifacts.
Skills can attach reference URLs. When grounding is on, the chain fetches each URL via a curated proxy and inlines the content as preferred source material — keeping output anchored to known-good references.
Quality tiers
Tier badges are computed from real engagement signals: how many times an Account Manager attached the skill, what AMs rated the output, and whether the skill drew any disputes. Tiers live inside the product, where AMs rate and consultants iterate.
Default tier
Every published skill starts here. Visible to Account Managers, eligible for use in the AI Delivery Chain.
5 uses · 4.0+ avg rating
Skill has been used in at least five chain runs and holds an average rating of 4.0 or above from Account Managers.
15 uses · 4.3+ avg · 3+ reviews
Battle-tested skill with strong AM ratings and qualitative review depth.
50 uses · 4.5+ avg · 10+ reviews · 0 disputes
The top-tier skills in the marketplace. Reliably drive high-quality artifacts across engagements with no open disputes.
Tiers are an in-product signal. Specific consultant rankings and per-skill ratings live inside the workspace for Account Managers and authors — they're not published on the public site.
Buyers don't pick skills directly — that's the Account Manager's job. But the skill marketplace is the reason your delivery package is grounded in real consultant playbooks instead of generic AI output. Every skill that drove your engagement is captured in the audit trail, with a per-skill Value Analysis on the backside.
See the AI Delivery ChainIdentity verification and experience validation before a consultant can publish.
Consultants earn each time their skill drives an Account Manager's chain run.
AM ratings + comments feed back to consultants so skills get sharper, not staler.